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Testimonials

Unedited messages from buyers in 12 countries — names and companies shown exactly as they wrote them.

Doron Valency — Bio Direct Ltd. – Netanya, Israel
Dear Mr. Wang, I would like to express my appreciation for your exquisite service and for the high quality equipment you are manufacturing. Please find the picture of part of the equipment you have manufactured for me.
Doron Valency — Bio Direct Ltd. – Netanya, Israel
Grudimir Grudev — Azimuth 6000 Ltd – Pomorie, Bulgaria
The vacuum homogenizer mixer which we bought from you is working well at the moment. We are going to make a profilactic test and we rely on your assistance in case we need something for it. I spoke with the Bulgarian company who has also ordered such mixer from you, and I confirmed you are a serious and good working company.
Grudimir Grudev — Azimuth 6000 Ltd – Pomorie, Bulgaria
Hi Luke, I hope you are well? Our vessels are all working well — thank you. I have a quick question though — we have very hard water where the factory is and are getting a lot of limescale build-up in the boiler and heating ring main. We are considering using DI water in this system instead of tap water. Are you able to confirm what the internal parts of the jacket are made from please and provide any drawings showing the internal design?
Karen Taylor — Pelham Group – Petworth, UK
Hi Luke, The vacuum homogenizer has been working great. I was wondering if you offer variable speed motors for the mixers in the oil and water tanks.
Tim Kundinger — Green Envee Organics Inc – Frankfort, USA
Hi Luke, Yes, I received it. But there are lots of things and I forgot to answer. Sorry. Yes, I can present RX-1000 vacuum homogenizer mixer to your potential customer. I will also recommend your customer a mixer as its satisfied user. You can contact him with me via e-mail. In return, can I hope that you will speed up my order in production? This is a very important matter for me. When you can start production for me and when you can finish it? Is your factory already working?
Przemysław Sztylka — VGS Polska Sp. z o.o. – Poznań, Poland
Hi Luke, We received the mechanic seals and adaptors for the homogenizers. The installed mechanical seals are working good. Until now the tanks are working really good. Your help is appreciated. We appreciate doing business with you. About the new mixers we don’t know yet. Our Ginhong mixers are working really good but I don’t know what will be the final decision. Thank you very much.
Jorge Ramos — NuWorld Beauty – Carteret, USA
Good evening Luke. I hope you’ve been well and had a good Chinese new year! We have been very well. Our business has grown and the blender is doing really well. Plenty of power and the lobe pump really helps with discharge and the high-content fat recipes. I had problems with the powder feeder. It would stall with certain starches and it would be a pain to try and get it to go in. I finally found a good method to make a slurry in the hopper. The addition rate is much higher with a slurry rather than with dry powders. Happy we solved that one. And overall I’m really happy with the performance of the machinery and the quality is very good. So thank you.
Giuliano Colosimo — GNC Foods – Melbourne, Australia
Hi Luke, We are very satisfied with the tank purchased from you and we will be looking to purchase two more tanks ( Two thousand litter and Six thousand litters ) very soon. I have a question, you mentioned that vacuum should be -0.8bar but my question is if we want to create pressure, how much pressure can we do?
Razmik Margoosian — Lernapharm (Loris) Inc. – Montreal, Canada
Dear Luke, It’s nice to hear from you. I would like to ask you if some buyer from Netherlands has contacted you because i have advice to work with you. Finally I’m satisfied by your machine. I use all time heating to prepare sauce in LZ-300. I produce different kinds of products with it (Whipping cream, Mayonnaise etc) and I advice Mr Saidane to buy from you.
Karim Bettaieb — Maghreb Food Industry – Ben Arous, Tunisia
Hi Luke, We have been using the machine lots, and I’m happy to say it’s running smooth. Thank you for the amazing customer service. We had some shipping damage, but you were quick to respond to my emails, and quick to send the parts to repair the unit. Thanks for all your help Luke!!
Davin Hartley — Om Organics Skin Care Inc. – Invermere, Canada
Hi Luke, I got a good opportunity to grow a large roofing business nationwide. I really enjoyed working with you and your team. Thank you for all your generosity. I can see your business is growing nicely. You can use me for a reference anytime.
Harry El-Kara — Tropical Roofing Products – La Mirada, USA
Machine works perfectly. You’d made an excellent equipment. Very reliable and easy to operate. My worker loves it.
Ken Wong — GMP Global Nutrition, Inc. – Chino, USA
Our visitation to Ginhong’s plant has been a very fruitfull one and enjoyable. The factory is very well established with very experince sales team like Mr Luke. All technical matters have been very detail explained and clarified previous to our purchase, of course with very competitive price offered too. Every components of the machine received in good condition. Furthermore, the in line mixer really makes wonder! The final products are pretty smooth and well mixed. All in all, thumbs up and highly recommended machine manufacturer. Well done Mr Luke.
H.M.Khor — Kingway Foods Industry Co – Alor Setar, Malaysia
Yes, I am very satisfied with it. It is running well and I could use it for liquid substance and cosmetic cream too. The result is very smooth. I made a good investment and am pleased to collaborate with. I am very satisfied for inline mixer. It is very useful for us. You are a true professional. I hope we can work together in the future.
S. G. Alba — Romania
Hi Luke, It is so funny that you emailed me this morning because just yesterday was the first time that we got to use all of the new machines that we bought from you. They worked wonderfully!!!! The lotion turned out beautiful! Your equipment was very easy to operate and took away a lot of human errors that we sometimes had with making our lotions in large pots. The cleaning of the equipment was quick and easy also. I would more than happy to show the equipment to any of your potential customers! If they can’t make the trip out to Glenwood, New Mexico, tell them to just call me and I can answer any questions over the phone. Thanks for everything Luke!
Kristine Shoberg — Udder Delight, Inc. – Glenwood, USA
Everyhing is fine with the machine. We have done various products and the results have been excellent. Still learning how to drive it properly for the different types of products (time, speed etc). We have the mixer working very nicely now. Very good batch times. 3 batches X 100kg in 2hrs 20 minutes (3hp chiller certainly the right choice). Overall very happy and pleased to be a reference if you wish.
Ian Ross — CR Formulations – Sydney, Australia
In my opinion, this company is one of the best in China. They are specialized in mixers so they give attention to every small detail in their product. I purchased a 200L emulsifying mixer, it helped me to produce high quality product with less stress and shorter time. Everything is done well and as promised. It was my good luck which led me to choose this company from many offers in China.
Waddah Abogoda — Abogoda Group – Aleppo, Syria
We’d like to thank you for the wonderful visit to your factory and are impressed with your facility. We are now able to cut down our mixing time with the mixers we got from you.
HC Tan — Kleen-pak Products Pte Ltd – Singapore

Unedited excerpts from real customer messages — typos and all, because they were never rewritten. Need to talk to one of these buyers? Full references available on request.

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